Shipping Policy
HOCHE PARIS provides complimentary shipping on all orders within India, ensuring a seamless shopping experience. We collaborate with trusted delivery partners to ensure your orders are handled with care and delivered efficiently.
Important: Customers are encouraged to inspect the product upon delivery and report any dissatisfaction to our customer support via email support@hocheparis.in
Shipping Timeline:
Our processing time is within 24 hours of order placement. Kindly note, orders are not processed on Sundays or National Holidays.
Delivery Timeline:
Delivery timelines may vary based on the delivery location. For Tier 1 cities, orders typically arrive within 2-5 business days, while deliveries to other locations may take 3-8 business days.
International Shipping:
- We do not offer international shipping with www.hocheparis.in currently.
- International shipping will be available soon with www.hocheparis.com
For any queries, please contact our customer service team at:
Email: support@hocheparis.in
Tracking Packages:
You can track your package using the tracking or delivery number provided in your shipment confirmation email. If the email is not visible in your inbox, please check your spam folder. In some cases, tracking information may take up to 24-48 hours to appear online.
Orders can also be tracked via the “Track Order” page on our website, where you will need to enter your order number.
Non-Availability on Delivery:
Our delivery partners will make three attempts to deliver your order. After three unsuccessful attempts, the package will be returned to our warehouse. To avoid delays, please ensure you provide an accurate and reachable phone/mobile number during checkout.
Proof of Delivery:
In certain locations or for high-value orders, our delivery partner may request valid ID proof at the time of delivery.
For any further assistance, please email us at support@hocheparis.in.